Salon Sidekick 007 | Feedback Loop
Your feedback in the comments and emails has been fantastic and truly makes the pod more real. This episode is all about responding to some of that feedback.
A common challenge in salons is no shows and stylists seeing that disappointment as a reflection of their self worth. A no show has nothing to do with you the stylist, and has everything to do with the guest. Benjamin Jay dives deep into combating no shows ahead of time with confirmations, has some brutal honesty when it comes to the value of your professional time when you're just getting started, and how to take control over your confidence and not allow others to manage it for you.